What is HUS?
This is where you can call by means of a phone set to request a service. This is the system where service-providers submit the services they wish to provide, while the system makes them available to the customers. One contact point for different types of services – virtual customer service office. |  Human Understanding Systems (HUS) is a solution that enables people to communicate with data communication systems by means of a spoken natural language. The way this communication happens is the following: (1) natural language is used to deliver a query, command or information to the system, (2) the system processes the content to understand it, and (3) offers relevant response.  At SoftHUS Ltd. we have developed a technology enabling definition of any possible service and its subsequent delivery. This goes beyond a simple voice interface for IT system, this tool can be used to develop systems that rely on comprehension of speech to provide requested services.
 The key benefit of our solution is that it enables the customer to communicate with a service delivery system by means of a natural language. Anyone with speaking ability has all it takes to use the system. A telephone is fully sufficient for the purpose, with no need for specialized hardware or software.
Well then, let people finally tell the machine what they want it to do for them!
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